Conference Call Centers 

 

Conference Call Plans Of All Types

The telephone was originally used for conference calling. A more recent version of this is the web based conference call that is done using a internet telephone. Conference Call Service companies can execute these two methods of conference calling. Employing a Conference Call Service Provider, whether it be telephone or internet based, also further reduces cost incurred by the company that uses this technology.

Conference Call Service vendors will provide the hardware and the services for anyone who wishes to contract their help. In the originally style conference call using the telephone as the medium of communication, there are two modes to get the conference call service, and those are the reservationless and the operator-assisted services. The Operator-assisted service is, obviously facilitated through an operator. This is used mainly for connecting a large number of participants to a conference call and is typically arranged or reserved days ahead of the scheduled conference. The reservationless conference call service is usually less expensive and is more popular than the operator assisted mode of tele-conferencing. This conference call service is reservationless due to a toll-free number that is assigned to your company which you can dial at anytime, without making any reservations or advance notice.

Collaboration Made Simple - Free Trial In addition, telephone based conference call service providers further classify their services into two sub-services, the broadcasted conference and the question-and-answer conference. The broadcasted conference call is just as it is called, a broadcasted call that reaches multiple receivers who can only listen to the caller speak with no interaction possible as the exchange is one way. The question and answer conference on the other hand is just that. A question and answer situation where the participants can pose questions and answers at each other to come up with resolutions to topics of discussion. Traffic for this kind of conference call is controlled using a button that a participant presses to alert the others that a question or an answer is coming up.

The newer trend in Conference Call Services is the VoIP based services or Voice-over Internet Protocol based Conference Call Services. Also known by the term Web conferencing, VoIP based services makes use of an internet service provider and has quite a few options in the bag as compared to the original call conferencing choices afforded by the telephone based variety. This type of call conferencing is often useful when visual aids and projection charts need to be shared with the people on the other side of the line.

Some of the most common Web conferencing activities include slide presentations and application sharing. A person on the other side of the globe could present facts and figures with the help of this computer based program that is accessed via another program that enables the other parties to see the explanation as well as hear it over headphones or speakers. Application sharing can also be used by multiple parties, with the participants having the option to manipulate an open application, like a spreadsheet, on the presenter's unit utilizing software that allows this.

Call conferencing via VoIP is also useful for video-conferencing or a call conference enhanced with the use of web-cams. This can be useful for construction firms that are global. They can view the progress of a site that is far from headquarters by sending one person with a laptop and a web-cam to the site and broadcasting this to the people involved in the project along with voice commentaries and observations.

Conference Call Service Providers are multiplying in number, each one offering similar services to one another yet one or more presenting either an expansion or enhanced version of one or more services offered by the other. At times, the prices of these services becomes the point of contention for these rivals in business, where one company provides the same service at a lower price than its competitor.

 

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